Terms of use

These Terms of Use (“Terms”) govern access to and use of Paisanow.com, its website, mobile interfaces, forms, communication channels and related services (collectively, the “Platform”). The Platform is owned and operated by Wesoftek Solutions Private Limited. By accessing the Platform, requesting information, submitting an application or using any service, you agree to these Terms and the Privacy policy. If you do not agree, do not use the Platform.

1. Electronic record and acceptance

These Terms constitute an electronic record under the Information Technology Act, 2000 and applicable rules. They do not require a physical or digital signature. Your click acceptance, OTP verification, submission of information, continued access or use constitutes acceptance. You must be legally competent to contract under Indian law.

2. Our role as a Direct Selling Agent

Wesoftek Solutions Private Limited operates Paisanow.com as a direct selling agent, loan facilitation provider and marketplace that facilitates discovery, comparison, application and processing of loan and allied financial products offered by banks, non-banking financial companies and other regulated financial institutions (“Lending Partners”).

• We are not a bank, NBFC, lender, credit information company, financial adviser or guarantor, and we do not ourselves sanction, fund or disburse loans.
• Any loan is offered, approved, priced, documented, disbursed and serviced solely by the relevant Lending Partner under its policies and applicable law.
• Information displayed on the Platform is indicative. The Lending Partner’s sanction letter, Key Fact Statement, loan agreement and other final documents prevail.
• Approval, rejection, amount, interest rate, annual percentage rate, fees, tenure, security and disbursal timing are determined by the Lending Partner.
• We may receive a fee or commission from a Lending Partner for facilitation. Unless expressly disclosed, you are not required to pay us for submitting a loan request.

3. Services

The Platform may provide product information, eligibility tools, comparison features, lead generation, application assistance, document collection, status updates, customer support and introductions to Lending Partners or authorised service providers. Availability may vary by location, profile, product and partner.

4. Registration, eligibility and user obligations

• Provide accurate, current and complete information and promptly correct any change.
• Use the Platform only for yourself or for another person with lawful authority and valid consent.
• Maintain confidentiality of credentials, OTPs and devices, and notify us promptly of suspected unauthorised use.
• Supply documents only where genuine, valid and lawfully obtained; do not impersonate any person or submit forged, altered or misleading material.
• Review all disclosures and Lending Partner documents independently before accepting a financial product.
• Comply with applicable law and avoid any use that disrupts, probes, scrapes, reverse engineers or compromises the Platform.

5. Consent, communications and partner contact

Where you voluntarily provide contact details and request services, you authorise us and relevant Lending Partners or service providers to contact you in relation to your enquiry or application through telephone, SMS, email, WhatsApp or other permitted channels, including transactional and service communications. Marketing communications will be sent only on a lawful basis and subject to applicable preferences. You may withdraw consent or opt out as described in the Privacy policy; withdrawal does not affect prior lawful processing or communications necessary for an ongoing transaction.

6. Credit information and verification

Where required for a requested product and based on appropriate consent, a Lending Partner or authorised service provider may obtain credit information from a credit information company, verify identity, conduct KYC and anti-fraud checks, validate bank or employment details and assess eligibility. A displayed eligibility result or credit score is not a loan offer or guarantee.

7. Third-party terms, links and services

The Platform may contain links, interfaces, content or services provided by Lending Partners, credit bureaus, account aggregators, KYC providers, payment providers or other third parties. Their separate terms and privacy practices apply. We do not control third-party systems and are not responsible for their availability, acts, omissions or content, except to the extent liability cannot lawfully be excluded.

8. Fees and payments

Do not pay any person claiming to guarantee approval or faster disbursal unless the charge is expressly set out in a written document issued by the relevant Lending Partner or by us. Payments, if any, must be made only through authorised channels. We are not responsible for unauthorised payments or fraud caused by sharing OTPs, PINs, passwords or account credentials.

9. Prohibited use

• Illegal, fraudulent, deceptive, defamatory, infringing, abusive or harmful activity.
• Uploading malware, automated extraction, excessive requests, security testing without written authority, or interference with Platform operations.
• Copying, commercialising, framing, mirroring or creating derivative works from Platform content without permission.
• Using another person’s personal or financial information without authority, or attempting to manipulate eligibility, identity or credit assessment.

10. Intellectual property

All rights in the Platform, the Paisanow.com name and branding, software, interfaces, databases, selection and arrangement of content, text, graphics and original materials belong to Wesoftek Solutions Private Limited or its licensors. A limited, revocable, non-transferable licence is granted solely for personal use of the Platform. The Intellectual property policy forms part of these Terms.

11. Privacy and security

Collection and handling of personal data are governed by the Privacy policy. No internet or storage system is completely secure. You are responsible for protecting your devices and promptly reporting suspicious communications, unauthorised account activity or possible misuse of information.

12. Disclaimers

The Platform and information are provided on an “as is” and “as available” basis. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness, uninterrupted availability and accuracy. Nothing on the Platform is legal, tax, investment or independent financial advice. The separate Disclaimer forms part of these Terms.

13. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, punitive or consequential loss, loss of profit, opportunity, goodwill or data, or for a Lending Partner’s credit decision, pricing, delay, recovery conduct, product performance or breach. This clause does not exclude liability that cannot lawfully be excluded, including liability arising from fraud, wilful misconduct or applicable consumer-protection obligations.

14. Indemnity

You agree to indemnify Wesoftek Solutions Private Limited, its directors, officers, employees and authorised representatives against third-party claims, losses and reasonable costs arising from your unlawful use, material breach of these Terms, infringement of rights, or submission of false or unauthorised information, except to the extent caused by our own breach or misconduct.

15. Suspension and termination

We may restrict or terminate access where reasonably necessary for security, suspected fraud, legal compliance, partner requirements, misuse or breach. Provisions concerning intellectual property, disclaimers, liability, indemnity, dispute resolution and records survive termination.

16. Changes

We may update these Terms to reflect legal, regulatory, technical or business changes. The revised effective date will be displayed. Material changes will be communicated where required. Continued use after effectiveness constitutes acceptance, subject to any consent separately required by law.

17. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to mandatory consumer rights and any applicable statutory forum, courts at Gurugram, Haryana will have exclusive jurisdiction. The parties should first attempt good-faith resolution through the grievance mechanism.

18. General

If any provision is held invalid, it will be limited or severed without affecting the remainder. Failure to enforce a right is not a waiver. You may not assign your rights without written consent; we may assign these Terms as part of a lawful restructuring or transfer of business. These Terms, together with referenced policies and transaction-specific documents, constitute the applicable agreement concerning Platform use.

19. Contact